Most orders are delivered within 7–10 days. Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your parcel every step of the way.

We offer free shipping on qualifying orders. Free shipping thresholds and eligible regions are shown at checkout. Some destinations may have a shipping fee — the exact amount will be displayed before you confirm your order.

Yes — we ship to most countries worldwide. If you're unsure whether we deliver to your country, just add your item to the cart and enter your address at checkout to see available options.

We process orders quickly, so please contact us as soon as possible if your address needs to change. Email us at team@marellaandco.com with your order number and the correct address and we'll do our best to update it before it ships.

Every Marella & Co piece comes with a 2-year warranty from the date of purchase, covering any manufacturing defects. If something isn't right, we'll arrange a free replacement or repair part for you — no hassle.

Please note the warranty does not cover general wear and tear, accidental damage, misuse, neglect, or unauthorised repair attempts. To make a warranty claim, reach out to us at team@marellaandco.com with your order number and a photo or short video of the issue.

We accept returns within 30 days of delivery. To be eligible, items must be unworn, undamaged, and returned in their original condition and packaging. Sets must be returned complete — individual pieces from a set can't be returned on their own.

To start a return, email us at team@marellaandco.com and we'll guide you through it. Once we've received and inspected your item, we'll process your refund to the original payment method. Return shipping for faulty or incorrect items is fully covered by us.

Please note: custom or personalised items, and complimentary free gifts, aren't eligible for return.

We work hard to get orders dispatched as quickly as possible, so we can only make changes or cancellations within 3 hours of the order being placed. Email us at team@marellaandco.com as soon as possible if you need to cancel. After it's shipped, you can still return it under our 30-day return policy.