Terms of service

Marella & Co
Last updated: July 25, 2026

Welcome to Marella & Co. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Eligibility

To place an order, you must be at least 18 years old, or the age of majority in your place of residence, and capable of entering into a binding contract. By using the Services, you confirm that you meet these requirements.

Products and pricing

All prices are listed in pounds sterling (£) and include applicable taxes unless stated otherwise at checkout. We make every effort to display our products and their colours, details, and finishes accurately, but we cannot guarantee that your device's display renders them precisely. We reserve the right to correct any errors in pricing or product information, and to change prices, descriptions, or availability at any time without notice.

Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or stock limitations. Once your order is confirmed and processed, it enters our automated fulfilment system and cannot be modified or cancelled, except as set out in our Refund & Return Policy. You are responsible for reviewing all order details — including product selection, quantity, billing, and shipping information — before submitting payment.

Payment

Payment is processed securely through our third-party payment provider. By submitting payment information, you confirm that you are authorised to use the payment method provided. We do not store full card details.

Shipping and returns

Delivery, returns, refunds, and related matters are governed by our Shipping Policy and Refund & Return Policy, which are incorporated into these Terms by reference.

Intellectual property

All content on our website — including text, images, logos, product designs, and the Marella & Co name and branding — is owned by or licensed to us and protected by intellectual property laws. You may not copy, reproduce, or use any of our content without our prior written permission.

Acceptable use

You agree not to use the Services for any unlawful purpose, to interfere with their operation or security, or to attempt to gain unauthorised access to any part of the Services or related systems.

Limitation of liability

To the fullest extent permitted by applicable law, Marella & Co will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or from any product purchased through them. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Changes to these Terms

We may update these Terms at any time. Changes take effect once posted, and your continued use of the Services constitutes acceptance of the revised Terms.

Governing law

These Terms are governed by the laws applicable in the United Kingdom, without regard to conflict-of-law principles. Nothing in these Terms affects your statutory rights as a consumer.

Contact

Company Name: Marella & Co
Contact Email: team@marellaandco.com
UK operating base: Manchester, United Kingdom

© 2026 Marella & Co. All rights reserved.